frequently asked questions
How do I know which pillow to get?
We know it's hard to get the right pillow, and we can help. Try our 1-minute Perfect Pillow Guide, read the "compare to" text on each pillow's description, or email us at info@queenannepillow.com.
What if I don't pick the right pillow?
If you're not happy, we're not happy. Our down and feather pillows get free adjustments: we'll add or remove fill until it's right. Majesty pillows can be exchanged or returned within 30 days. Return shipping within the continental U.S. is on us. See customer care.
Why are your pillows soooo good?
We've got more pillow options than anyone else - down, down and feather blends, and synthetic down options, all in a number of sizes and weights so that any kind of sleeper can be assured a good night's sleep. Do you snore, have neck pain, or sleep on your stomach? We've got a pillow for that! Our pillows are all made at the time of order, in bags with high thread counts, double-stitched seams, with our shape-extending purple piped edges, and only with ethically sourced down and feathers. Our fills are hypoallergenic and triple washed, and our pillows are made in the USA by skilled American workers. And all of our pillows are expertly packed with a wool dryer ball and a helpful travel or storage bag.
Where are your pillows made?
All of our pillows are made in the USA. There's dignity in our manufacturing, and being in the US lets us control the materials and quality of each pillow.
Which pillows are machine washable?
Our Majesty Down, our most popular pillow, is machine washable with no special care. Our down and feather pillows can be machine washed too, with a little extra care: see How to Clean a Down Pillow. The LoftKing is spot clean or dry clean only, because its firm feather core is hard to dry once it gets wet.
How is down different from feathers?
Feathers are the outer layer of a bird's wings and back, and down is the finer fiber beneath the feathers. Read more If you're deciding between goose and duck fill specifically, see our goose down vs. duck down comparison.
Do you do hotel or bulk orders?
Absolutely. Email us at info@queenannepillow.com.
